2023 02 22 Moving to predictable incident management

incidentManagement cycleOfLearningImproving

Companies like Snyk, Stack Overflow, and CircleCI have moved away from reactive, disorganized incident response to proactive, predictable incident management with FireHydrant. Here's how:

• Automate toil, get the right people involved quickly, and codify your organization’s process into turn-by-turn navigation that everyone can follow.

• Respond quickly in a purpose-built workspace for communication that brings your team and tools together in one place.

• Learn from automatically-captured incident activity and a guided, customizable retrospective template.

• Improve reliability with an at-a-glance view of the areas of your system that need investment.